My Employees are Your Employees

Back in the Olden Days, when I was in high school, my Dad came home one night and was talking about some decision that was made at work and how he disagreed with the plan. I asked him why he didn’t just do what he thought was a better plan. He explained to me that the company was paying him to do a job, whatever the company decided that job should be. It was the best work advice I’ve ever gotten. I’m not saying I keep my ideas to myself, I’m saying when the decision is made I do the best job I can do to support the company’s needs. Does anybody think this way anymore? I can’t tell you how many employees I had that absolutely refused to follow our kitchen procedures because they knew a better way to do everything. Even people I thought were my friends, who came to me when they were destitute, were defiant.

We hired a lot of high schoolers, for most this was their first job. Many times, their parents would come apply for them, but I told the parents their kids would have to apply for themselves. It took a lot to train the kids, many had never cooked before, or even washed their hands. So we always hoped people would stay a while after training. Some did. Some didn’t. Some quit and went to work for the rink. So my employees became their employees.

People are free to work where ever they wish. Even if they hadn’t gone to work for the rink, they probably would have quit anyway. So I don’t have a problem with that, except for one thing. Todd knew he was interviewing my employees and he was my landlord. In the spirit of keeping a good relationship, I truly expected him to make sure the kids knew they should give 2 weeks notice and work for us those 2 weeks and then start their new job with him. Instead the kids would quit and start their new job the next day or give 2 weeks notice and call in sick for every shift. I would come in to work their hours and there they were sitting at the front desk working for Todd. They didn’t look very sick. I would have been happy to give Todd a copy of their schedule so he could work around it for 2 weeks, but he wasn’t interested in working with me on this issue at all.

Now, don’t get me wrong, I was glad to get rid of some of these employees. It saved me from having to fire them. Still, it left me in the lurch for employees to quit so abruptly. I don’t blame any of them for changing jobs, the rink job was so much easier than cooking food and cleaning up a kitchen. Like I told you before, the rink employees didn’t have to do much. They checked in a few people and then sat around the entire evening. There were no mature adults working the front desk to encourage the employees to keep the lobby clean or police the bleacher areas. Working at the rink was like getting free money for doing nothing. Changing jobs was kind of a no-brainer. I just think it could have been handled with a little more respect from Todd.

Kyle Joins the Team

The best thing that Pierre did was introduce us to Kyle. Kyle was the bartender at the Farmers Branch rink. He had a lot of restaurant experience and was a hard worker. We offered him a job, but he turned us down. It would have been a much longer commute to our restaurant and he was still going to college.

Fortunately, Kyle was willing to give us some much needed advice. We opened the restaurant in such a hurry, we didn’t have adequate procedures in place to protect our inventory and our money. Kyle was instrumental in designing our bar setup, recommending food prep procedures, and creating more money handling procedures.

During all this, we lost our first employee. She quit the day we told her about the new money handling procedures. Turns out she was robbing us blind and padding her time card. I was already suspicious and this confirmed my fears. I was really bummed because she was a great worker when she was there. Dawnell was a good friend of Robbie’s and even lived with him and his family for a while. I couldn’t believe he didn’t warn us when he recommended her for the job.

As luck would have it, the Farmers Branch restaurant and bar gave Kyle 2 days notice that they were closing and he didn’t need to come back to work. We scooped him up in a heartbeat and paid him whatever he asked. He was worth every penny, and still is. Even though Kyle no longer speaks to me, I will always think of him fondly. He was my only saving grace for 2 years.