There was a time when movie theaters decided to stop popping popcorn. They started bringing in huge bags of pre-popped popcorn and dumping the bags in their bins to look like it was popped in-house. Popcorn sales plummeted. Why? No smell. The first step to popcorn sales is to walk into the theater and be engulfed in the awesome smell of popping corn. Few can resist the enticement of that wonderful smell. As you know, theaters fired up those kettles and went back to fresh-popped corn. And we love them for it.
There was a Christian Ministry Hockey Camp at the McKinney rink every summer. (May have been a branch of Hockey Ministries International.) Our first summer to have the cafe was 2015. We didn’t know about the camp until they showed up on a Monday morning. We asked what we could do to get their business for a day and were told they had already made arrangements for the entire week and wouldn’t be needing our services. (Obviously, Todd had not encouraged them to use us when he was making arrangements for their camp.) They also explained that we would get no business at all for the entire week, as they encouraged the kids not to bring any money. We still wanted to be nice to them, in hopes that next year we would be chosen to provide lunch one of the days of the camp. (That never happened.)
Monday, they brought us all their coolers and asked for ice. We filled the coolers with ice and returned them to the counselors. Then they asked if we would fill the coolers with water, too. We didn’t have a faucet tall enough to fit the coolers under, so there was no way we could fill the coolers. I suggested they ask the front desk where they could find a faucet that would fit the coolers. The counselors were not happy with us. I don’t know why. We didn’t build the kitchen or plan how the faucets would work. Besides, why are they expecting a disabled senior citizen like myself to carry around heavy coolers??? Especially when they made it clear they would not be doing business with us. At Bible study time, the counselors set up their circle of chairs to block the entire cafe counter. I had to ask them to move. How rude of them to block our business in that big empty lobby.
Tuesday just before lunch, the counselors asked us for a knife. We only had one and needed it for our business so we couldn’t give it to them. That doesn’t even include the fact that everything in our kitchen is sanitized and who knows what they’ll decide to use our knife for or the fact that people forget to return things and we only had one.
Wednesday just before lunch, the counselors asked us for buffet serving spoons. We didn’t have any buffet serving spoons. We’re a pizza place and you don’t need serving spoons for pizza. The counselor started yelling at me. Obviously, we weren’t helping her because they weren’t giving us any business. While there’s definitely nothing wrong with that, it wasn’t the case at all. They were just asking for things we couldn’t provide. We did fill their coolers with ice everyday because that was something we could provide. As we say in Information Technology, a failure to plan on your part does not constitute an emergency on my part. They had to send a counselor to the store to buy large serving spoons, while their food got cold. So sad, they could have had hot pizza from us.
Thursday midday, several of the counselors went out and came back with a trays of Starbucks coffee. We had a fancy coffee machine that some people liked better than Starbucks, but the counselors had to let us know where we stood with them. I sure wasn’t feeling any brotherly love from these so-called Christians. I call them ‘Entitled Christians’ and I sure wouldn’t want them influencing my kids.
Fortunately, I had learned from the theater popcorn debacle. Monday, when the counselor told me the kids would not be buying from us, I took that as a challenge. All five days, just before lunchtime, we baked fresh chocolate chip cookies. Those kids with no money bought a lot of cookies. Just before their afternoon breaks, we popped fresh popcorn. We wanted that smell to hit the kids right in the face as they exited the ice. They bought popcorn, too. I’m so grateful, the kids did not reflect the hate the counselors projected.