Finding My Purpose

I started this blog because I didn’t want anyone else to make the same mistakes I made. It never occurred to me to ask my future landlord who would have keys to our restaurant space. It never occurred to me to ask if the security cameras worked on a building that was only about 5 years old. It never occurred to me to ask my future landlord how they handled their employees who steal from their tenants. It never occurred to me to call the former food service company and ask why they were pulling out, as everything I had been told by Pierre and Todd checked out to be true by my own observations. It never occurred to me to get a detailed marketing plan from Pierre before we started – although now I know he would not have done anything on the plan even if he had made one. It never occurred to me I should not trust any of these people. It never occurred to me I wouldn’t have the seed money from my two partners. It never occurred to me that the Dallas Stars organization was mostly managed by men and that fact should be a warning sign to a woman managed business. I wanted to encourage future business owners to ask as many questions as possible even if the question seemed stupid. Then I wanted them to see they should go back and think it through again and ask more questions. Opening any business is risky and the more answers you have, the better.

Not too long ago, I saw an article about the Dallas Stars Foundation giving money to help a local restaurant survive. I did an internet search on some of the keywords in the article to see if any women had received this same kind of help from the Dallas Stars. I didn’t find anything. I don’t know if it was because I searched poorly or they haven’t donated to any female owned businesses, but honestly I wasn’t surprised I didn’t find anything. A few years ago, I was a disabled senior citizen business owner in a Dallas Stars facility, and rather than support me by eating at my restaurant or recommending my business, they stole from me and disparaged me. These actions have helped me change from my original perspective of telling my true stories in hopes of helping new business owners to analyzing my stories for possible collusion.

Now in retrospect, I’m wondering if Pierre and Todd conspired to use me to front the money of opening a restaurant and then get rid of me so they could reap the benefits. Or maybe Pierre is less than honorable and has done this to others. Or at the very least Pierre has broken the law by taking money under false pretenses. After all, Pierre certainly misled me all along the way. Since I left the business, Pierre has redecorated the bar, held annual anniversary parties with free food and live music, put a permanent sign on the building, and advertised in a local Impact newspaper/flyer. Where was all this marketing in the beginning when we really needed it? As you have read in earlier posts, Pierre told me countless times that he was Marketing. Why did almost all the marketing happen after I was gone? After my money was gone? My heart is broken that this man took so much from me – and not just money, he took my dignity and self-respect. And now he threatens me to keep quiet. Are these the actions of an honest man? I need some outside perspectives of people who have read my story.

My purpose with this blog has become a broader warning. Not only should people learn from my mistakes, but they should question themselves if they are thinking of doing any kind of business with Pierre and/or the Dallas Stars. And women especially should consider supporting any hockey team except the Dallas Stars. Any company that would allow their employees to steal from a disabled senior citizen should not receive support of any kind from anyone.

The Threats Continue

On Facebook, I got challenged to share pictures representing the Good Life. After about 15 posts, I posted a picture from the restaurant and talked about how much I enjoyed making pizza for people. I explained that I loved it in spite of the fact that my time at the cafe didn’t end well and the possibility that my partner seemed something like a con man. I didn’t say it directly and I didn’t mention any names.

Well, guilt is a terrible and revealing thing. In a couple of days, I got an email from Pierre. It had the last financial report, FINALLY. And of course, another threat. Pierre said he would sue me for liable, slander, and defamation of character if I didn’t delete the post within 7 days.

No one likes to be threatened. I thought about his demand and came up with my own solution. I reposted the original post with a note. I said someone had assumed the post was about them and threatened me to delete it. Then I apologized to all present and former life partners, friends, etc. who may have assumed the post was about them because it was truly about me and my love for making pizza. All Pierre succeeded in doing was to bring the post to the top of the list again. If you keep threats a secret, that’s when people can hurt you the most.

Pierre unfriended me. What a pity.

Practice What You Preach

At the encouragement of a friend, I got on NHL.COM. I was looking for some kind of code of conduct. And sure enough, the NHL has a page dedicated to their principles of Teamwork, Respect, Perseverance, Integrity, Courage, Acceptance, Passion, and Humility. They even have summits to promote these values. I don’t know if they hold their affiliates to these principles, but I can tell you the organization I worked with definitely does not adhere to the standards described on this NHL community page. While I’m sure there are companies everywhere who publish their company beliefs and then don’t even treat their employees by their own standards, these high profile organizations have a lot of influence as mentors and spokesmen and should be the best role models they can possibly be. And their affiliates and employees should exude these standards.

If you’ve been reading my blog from the beginning, you know exactly what I’m talking about. The hockey organization employees stole from me, disparaged me, sabotaged my business, and disrespected me in just about every way possible short of physical abuse. I don’t know how they justified their behavior to themselves and their coworkers. Even if you take away the fact that I’m a disabled female senior citizen, their behavior was abominable.

I looked at the Contact Us page for the NHL community. It specifically states they want stories of how hockey has positively affected you. I guess that means they’re not interested in hearing how their affiliates represent them and their code of conduct if it’s not ideal. The NHL’s standards say to do the right thing, yet they don’t want to hear that someone didn’t do the right thing. It’s easy to think you’re great when you live in a bubble and only accept compliments.

Don’t Count Your Chickens Before They’re Hatched

When Pierre and I were discussing dissolving our partnership, his cash offer got smaller and smaller every time we talked. At one point, he suggested a cash amount plus an opportunity to get more money over the next 3 years if the restaurant made at least $10,000.00 that year. I agreed to this offer because I just needed to get something and get out. He had used me up. He had used up all my money. I had to get out. So we signed the agreement he wrote up and I walked away with a tiny bit of cash. In order to prove whether he owed me money each year thereafter, he was supposed to send me a copy of the year’s financials by May of the following year. With a check attached if they made money.

Obviously, as much as I hoped to get more money, I wasn’t counting any chickens. Pierre was such a non-contributor to our business and so out of touch with the overall management of the restaurant, it seemed pretty unlikely he would ever make any money. I still don’t know why he even wanted the business in the first place. Maybe he thought it impressed people that he owned a bar in an ice rink. Maybe it wasn’t a business to him at all, just a hobby to get tax write-offs from the government. I don’t know.

Anyway, every May for 3 years, I was supposed to get a financial statement. This month is the last one. The 3 years ended in 2019. It’s not a difficult thing, as the accountant has to print a report in order to do the income taxes. Everything is computerized, so a report is generated with the mere press of a button. Yet every year, I have to ask for the report. This was Pierre’s idea and yet every year I wonder if I’m going to have to get a lawyer just to get a financial report that he contracted to give me. And as expected, I have not received any more money. This whole experience has really changed my opinion of Pierre and I hope others will read this entire blog before they even consider going into business with him.

Research, Research, Research

It’s amazing what you can learn from the internet. For example, I learned that the restaurant was having some issues after I left, like not paying their state sales tax in a timely manner. The State of Texas doesn’t like that and they can close your business. It’s not a good idea to get crosswise with the State or TABC.

I encourage you to use the internet to its fullest before going into business and definitely before partnering with anyone. Personally, I prefer the search engines by Google and Dogpile. Whatever you choose, click on everything that seems related to your search. You never know where it may lead. The more information you have before you start, the better. You may even find things that save you from going into business with that person or company.

Unfortunately, you probably won’t find much even if the person or company has wronged people in the past. Sometimes, victims are too embarrassed or afraid to share the heartbreak of being conned or misled. But research, you must. Dig, until you can’t dig anymore.

Finding Good Business Partners

How do you know if your partnering with the right people? I totally misjudged all of my business partners, for different reasons. I was sure Robbie was our ace in the hole as he was the youngest and had the most energy. On busy days, he could skip around that kitchen like a playground. Just what we needed to take care of our customers with the least amount of staff as possible. During the planning he was truly into the restaurant. Yet, he dropped out about 2 months after we opened and wanted his seed money back, saying he was afraid he would get burned out working so much. He was a skater, so I thought he knew the meaning of hard work. Skaters have to push every day to get where they want to be. Maybe the difference is skaters love skating so they are willing to go the extra mile. Maybe they don’t know what it’s like to work extra hard at something that isn’t their first love. Regardless, Robbie turned out to be a worthless partner.

Pierre was a skater, too. I might say the same thing about him, but he didn’t work in the kitchen. He babysat the restaurant a few times, but he didn’t even put out the clean dishes for food prep or collect money for anything he ‘sold’. His real job was supposed to be marketing and he could do that from home. It doesn’t get any easier than that. The first week or so he took free pizza to surrounding businesses to let them know we were nearby and open. After that, he did next to nothing. If he had only made one phone call each day, it might have changed the entire course of our restaurant. He didn’t even try. Was he a con man or just lazy? It’s hard to know what’s in a person’s heart until they show you. Well, now I know and I definitely recommend never doing business with this man. Unless you can take him for a lot of money. Then, I say go for it.

Our landlord, Todd and his minions, were the worst business partners, EVER. So much evil, I still can’t comprehend. Before we signed the contract, Todd and Damon (our contact at the corporate office) seemed so supportive and interested in our success. Once we opened , they stole from us, bullied us, and sabotaged our business every way they could imagine. Should I have known? Maybe someone with more experience would have seen it coming. I didn’t. And when I tried to stop it, Pierre took their side.

Obviously, I don’t have the answers. I’m hoping readers will comment and give some insights on how to identify good business partners. What happened to me should never happen to anyone else, NEVER. If you have some expertise in partnering, please share it here. I want to benefit as many people as possible. Thank you.

Sever All Ties

Kyle was a wonderful employee. He had a lot of experience and was a hard and honest worker. After I left the restaurant, I asked him for a favor, help with some furniture, he said no. Once I figured out he had unfriended me on facebook, I understood we were severing all ties. I was sad. I had enjoyed our chats and wanted them to continue. However, I also knew it was best because he needed to be loyal to his new boss, Pierre. I had no intention of discussing the restaurant or pumping Kyle for information, but I also felt Pierre would never believe that and I didn’t want to compromise Kyle’s job. So no more communication with Kyle.

Much to my surprise, a few weeks later I got a text from Kyle. I was much less surprised when I figured out he needed something from me. Isn’t that how it always goes! They had waited until they were almost out of food before trying to place an order with Sysco. I think they waited because they were planning on changing the menu. I would probably do the same. BUT, because they didn’t feel the need to do turnover with me they didn’t realize they had no account with Sysco. I had used my personal credit to open our account, so Sysco recommended that I close my account before I left the restaurant. I did. The restaurant was in a bad way because it takes a few days to set up credit and get your first order from Sysco. Kyle wanted me to allow them to order using my account. I said no. That’s what happens when you think you’re too smart for turnover and you sever all ties. I had no job and no income. If they decided not to pay, I would be liable for their purchase. Not gonna happen.

Even if I never see or hear from Kyle again, he will always be my friend. And the best employee I ever had.

Dallas Stars Head Coach Fired

This week the Dallas Stars Head Coach, Jim Montgomery, was fired for professional misconduct. I’ve been mulling this over for several days, trying to decide if I’m surprised or not.

On the one hand, I’m not surprised at all. In my dealings with the Dallas Stars, I have never been treated professionally or respectfully. As you’ve read in my blog, various Stars employees have stolen from me, a disabled senior citizen, called me names, told me to f*** myself, and sabotaged the success of my business, costing me thousands of dollars.

On the other hand, I’m shocked that anyone employed by the Stars even knows what the term ‘professional misconduct’ means. In fact, I thought ‘conduct unbecoming’ was business as usual for the organization. In my imagination, they have contests to see who can be the biggest jerk or who can screw the most old people out of their savings, while they make snow angels in their billions.

Since no one is talking, it’s difficult to know what professional misconduct means to the Dallas Stars. Perhaps Mr. Montgomery was kind to small children and animals, or held the door open for others, or suggested they give young skaters a better deal on ice time so their parents could make ends meet. Could suggesting any kind of win-win situation with customers and business partners be considered insubordination? I don’t know. I certainly haven’t seen any of them post #imwithdan! price. I have mixed feelings about the whole thing and will leave it to karma to work her magic.

Turnover is Key

After years in Information Technology, I truly believe in turnover. Any time a person leaves a project or the company, someone should sit with them and glean as much knowledge from them as possible. I don’t care how much smarter you think you are. I don’t care if you have a better background of experience. I don’t care if you plan to handle things differently. That person will tell you something you didn’t know and save you some time and headaches.

Over and over, I told Pierre and Kyle that I would be happy to stop by the cafe for a couple hours of turnover. Oddly enough, neither one had time to meet with me. I was surprised but it’s not my job to force them to meet with me. Kyle did ask me for procedures on reporting payroll. I guess everyone has their priorities. I sent him examples of everything I did for hiring and reporting payroll to the CPA.

For the first month after I left the cafe, I took cafe mail over to the rink. The pain of the last couple years was so overwhelming, I almost hyperventilated when I walked into the building. I didn’t want to do it, but it was the right thing to do. After a month, I just started sending the mail back. I’m not Pierre and Kyle’s mother or caretaker. If they can’t figure out they need to file a change of address, that’s not my problem. I wanted to do turnover and they couldn’t be bothered.

For over 2 years after I left the cafe, I got mail from the city, state, tabc, etc. I put the mail back in the mailbox and sent it back. What were Pierre and Kyle thinking? These institutions can put them out of business. This is one more indication that I partnered with the wrong people. People who didn’t take this business seriously. People who weren’t interested in being accountable. People who didn’t care about making money, or losing their shirts. Or my shirt. Is it a lack of disclosure that Pierre didn’t tell me he wasn’t interested in the business’s success before we signed the contract? How can a person with any ethics at all, do that to a fellow human being?

The Dye is Cast

Said Julius Caesar as he plunged his bloody sword into the Rubicon. I was walking stiffly out of the bank with Pierre’s sword protruding from my back. My retirement fund bleeding downstream. My dream evaporating into thin air. My heart shattered. My world torn and tattered.

The deal was done. I had signed the restaurant over to Pierre. For a pittance. And the weird part was, I don’t even know why he wanted it. He wasn’t involved and did little to support our efforts. Maybe it’s just a tax write off for him. I don’t know.

The most bizarre part was a piece of paper Pierre gave me to sign. For the last 5 months, every time he said he had spent well over $12,500 (the seed money he was supposed to put in the bank account) I said I’d like to see those records. Before we signed the restaurant paperwork, Pierre gave me a piece of paper with a list of items he said he bought for the cafe. The dollar amounts added to more than $12,500. It was the biggest piece of B***Sh** I had ever seen. The amounts were so outrageous I can’t even describe. I don’t know if he thinks I’m stupid or is fooling himself. He wanted me to sign the piece of paper. That was so odd. I felt pressured because I didn’t want him to back out of our deal so I wrote on the bottom that I acknowledged that he showed me the list and signed it. I didn’t believe a word of it and I certainly wasn’t going to acknowledge that he actually spent the money, because he didn’t. I know everything that went in and out of the cafe. I know everything that went in and out of the bank account. I know everything he charged on his company credit card. He did not spend what he said he spent.

I guess everyone will be happy now. Pierre will be extra nice to the landlord and all it’s thieves and employees. I think it’s incredibly sad when people think they have to allow others to steal from them to be friends. Very, very sad.