From the very beginning, we gave our employees something to eat on every shift. We wanted to make sure they tried everything. Many customers ask about the different menu items and we wanted our employees to be able to describe and recommend our food. That is especially important when you’re cooking food in a non-traditional way. Most people have never had baked French fries so we wanted our employees to honestly say they are good. And they are – especially when you dip them in the nacho cheese.
We also made a rule that our employees could not bring in food from another restaurant. It’s very hard to build a restaurant when people are allowed to bring in outside food, so we couldn’t risk customers seeing our employees eating outside food.
The only person not on board with this plan was, of course, Pierre. We tried to tell him how important it was, but he still brought in food. How can anyone go around telling everyone that they own the cafe and then not eat there??? Sometimes, I wonder why in the heck Pierre ever wanted to do this. He never seemed at all engaged in making the cafe a success.
Learn From My Mistakes 